Trade Social Co – Terms & Conditions
By engaging Trade Social Co for social media management services, you agree to the following:
1. Services
Trade Social Co provides ongoing social media management for tradies and businesses, including content creation, posting, scheduling, and optimisation across agreed platforms.
You focus on the work.
We handle the visibility.
2. Payment Terms
All services are billed weekly unless otherwise agreed.
Payments must be made on time to ensure your content continues to be created, scheduled, and posted without interruption.
3. Cancellation Policy (30 Days Notice)
If you wish to cancel your services, we require a minimum of 30 days’ written notice.
This gives us time to:
Wrap up all scheduled content
Finalise any work in progress
Ensure a smooth handover of your accounts
Services and payments will continue during this 30-day period.
4. Handover
At the end of your service period:
Access to your accounts remains yours
Any scheduled content will be completed or handed over
Trade Social Co systems, strategies, and processes remain our intellectual property.
5. Client Responsibilities
To get the best results, clients agree to:
Provide access to social media accounts
Supply content (if required under your package)
Respond to approvals or communication in a timely manner
Delays in communication may impact posting consistency, which is outside of our control.
6. Results Disclaimer
Trade Social Co provides strategy, content creation, and consistent posting designed to increase your visibility and grow your brand.
However, we do not guarantee specific results, including but not limited to followers, engagement, enquiries, job bookings, or revenue.
Results may vary depending on a range of factors outside of our control, including:
Market conditions and competition
Pricing, location, and service demand
Client responsiveness and communication
Social media algorithms and platform changes
Social media is a long-term strategy. Performance can vary from post to post, and growth is built over time through consistency.
Trade Social Co is not responsible for:
Platform outages, restrictions, or account issues
Changes in algorithm performance
Disruptions caused by third-party tools
By engaging our services, you acknowledge that results are not guaranteed and are influenced by multiple external factors.
7. Content Usage
We may use content created for your business for our own marketing, portfolio, and promotional purposes unless otherwise requested in writing.
8. Agreement
By engaging Trade Social Co services, you acknowledge and agree to these terms.
Privacy Policy
Trade Social Co | Last updated: 26 April 2026
1. Introduction
Trade Social Co (ABN: [INSERT ABN]) ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website tradesocialco.com, interact with our social media channels, or engage our services.
By providing us with your personal information, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
• Name and contact details (phone number, email address, business address)
• Business information (trade type, business name, location, ABN)
• Information you provide through enquiry forms, Meta lead ads, or direct messages
• Usage data when you visit our website (IP address, browser type, pages visited)
• Communications you send us via email, phone or social media
3. How We Use Your Information
We use your personal information to:
• Respond to your enquiries and provide our social media and content services
• Send you information about our packages and services you have requested
• Manage our client relationships and deliver contracted services
• Improve our website and services
• Comply with legal obligations
We will not use your personal information for any purpose other than those described above without your consent.
4. Meta Lead Ads
When you submit your details through a Meta (Facebook or Instagram) lead ad, your information is collected by Meta and shared with us in accordance with Meta's Data Policy. We use this information solely to contact you about our services. We do not sell, rent or share your information with third parties for marketing purposes.
5. Disclosure of Your Information
We may disclose your personal information to:
• Our team members and contractors who need it to deliver our services
• Third-party service providers such as scheduling software, CRM platforms and cloud storage — all bound by confidentiality obligations
• Law enforcement or regulatory bodies where required by law
We do not sell your personal information to any third party.
6. Data Storage and Security
Your personal information is stored securely using industry-standard measures. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure. However, no method of transmission over the internet is completely secure.
We are based in New South Wales, Australia. Your information may be stored on servers located in Australia or overseas (including the United States) via third-party platforms such as Meta and Google.
7. How Long We Keep Your Information
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you ask us to delete your information, we will do so unless we are required to retain it by law.
8. Your Rights
You have the right to:
• Request access to the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of receiving marketing communications from us at any time
To exercise any of these rights, please contact us using the details below.
9. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can disable cookies through your browser settings, though this may affect the functionality of our website.
10. Third-Party Links
Our website and social media channels may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
11. Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Trade Social Co
Email: admin@tradesocialco.com
Website: tradesocialco.com
Location: Sydney, New South Wales, Australia
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
This Privacy Policy was prepared for Trade Social Co and is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles.